

Ordering Policies
Thank you for your interest in ordering items from Elk Expressions™. Please read our company policies below before placing your order. Placement of any order (either on-line, by fax, or by mail, in person, etc.) confirms your agreement to these terms and policies.
For your convenience and safety, your order will be submitted to a secure server.
1. A minimum of 50% deposit is required on all orders. Payment of the balance due is required by the stated balance due date, prior to completion of the order, or production will be delayed. A PRICE QUOTE does NOT constitute an order. Price quotes will be kept on file for 14 days or until payment is received, whichever is earlier.
2. Deposits are not refundable.
3. No checks are accepted. Money orders are accepted in US$ made payable to UNIVERSITY APPAREL, Inc.
4. A $60 fee will be charged for each returned credit card payment (i.e.: chargeback), bank check or money order, regardless of reason. There will be a minimum fee of $12.00 (or 6%, whichever is greater) to reprocess orders which provide invalid credit card billing addresses.
5. All customized items must be paid in full PRIOR to completion and/or shipment.
6. Orders are processed upon receipt of payment; any changes will result in at least a $5.00 service charge. Changes must be made in writing, via fax or e-mail; we will not take them over the phone. We are not responsible for lettering/order requests made by phone.
7. UNIVERSITY APPAREL is not responsible for complying with a due date or production time if your balance is LATE.
8. All production times are estimated times of completion & are NOT guaranteed delivery dates. Actual completion and/or shipment of your order may occur before, during, or slightly after the ESTIMATED production dates provided on your invoice.
9. UNIVERSITY APPAREL is not responsible for items or balances over 30 days. (Merchandise and/or deposits may be forfeited.) Completed items which are held over 30 days may incur additional storage charges (minimum $5.00).
10. A minimum service charge of $20.00 will be charged on all invoices paid 14 days or more past due. Additional late fees and/or order cancellation may apply if not paid.
11. All printed orders require camera ready artwork. If artwork is not supplied, a minimum art charge of $35.00 will be assessed.
12. Screen-printed orders carry a screen charge of $35.00 per screen. If complete camera ready artwork is not supplied, the following minimum charges will also be applied: $20.00 typesetting charge and/or $35.00 art charge.
13. All customized branded paddles require typed artwork (including names). If artwork is not supplied, a minimum typesetting charge of $15.00 will be assessed.
14. All screens, artwork, pictures, programs, etc. are the property of UNIVERSITY APPAREL whether created by University Apparel, Inc. or its representatives, or whether submitted by the customer.
15. An order is considered to be a RUSH
order if it is required, and can be completed, before the current normal
production time. All RUSH
orders must be paid in full at the time of the order. We are not
currently accepting RUSH orders.
16. A service charge of at least 20%, minimum of $5.00, will be assessed
to all RUSH
orders if accepted. We are not currently accepting RUSH orders.
17. UNIVERSITY APPAREL ships most packages within the continental US via UPS ground, FOB Willingboro, NJ. Standard shipping/handling charges (up to 6 lbs.) within the continental US and to APO/FPO boxes are as follows:
up to $49.99, add $12.00
$50.00-$99.99, add $13.00
$100.00-$149.99, add $14.00
$150.00-199.99, add $15.00
$200.00 and up, add 7.5%
IMPORTANT: ADDITIONAL SHIPPING COSTS MAY BE ASSESSED DEPENDING ON WEIGHT AND/OR SIZE OF BOX NEEDED TO SHIP MULTIPLE ITEMS. PLEASE INQUIRE.
Shipping upgrades may be added to regular Ground rates at an additional cost.
For shipments via UPS-3Day Select Service - suggested to all West Coast states- a minimum of
$17.50 will be added. (Rates may vary depending on shipping
location, package size/weight/value.)
For shipments via UPS-2nd
Day Air, a minimum of $22.50 will
be added. (Rates may vary depending on shipping location, package
size/weight/value.)
For shipments via UPS-Next
Day Air, a minimum of $35.00 will
be added. (Rates may vary depending on shipping location, package
size/weight/value.)
Note: If a shipping address is changed either during production or during transit, a minimum $5.00 service fee will be assessed. If a package is returned by UPS for any reason, a minimum fee of $5.00 will be charged, in addition to applicable reshipping charges.
18. All items shipped must be paid in full prior to shipping date. UNIVERSITY APPAREL does not ship orders COD (cash on delivery).
19. Group orders are the responsibility of the group leader. Only one invoice will be issued for group orders, and only one contact person will be authorized for all correspondence on the order.
20. An order is not complete until all items are finished. Individual pieces of an order will not be shipped, nor picked up until the entire order is complete, unless prior arrangements have been made.
21. Merchandise may not be picked up without a receipt or pick-up confirmation notice. UNIVERSITY APPAREL will not be responsible for locating merchandise without an invoice number.
22. Prices and/or item availability are subject to change without notice. All items will be charged at the current prices in effect at the time payment is received.
23. All sales are final. UNIVERSITY APPAREL does not issue refunds, unless the item ordered has been discontinued by the manufacturer. Items which are custom-ordered or custom-lettered cannot be returned.
24. All cancellation requests must be approved and made in writing, via fax or e-mail. Verbal cancellations will not be accepted.
25. At its discretion, UNIVERSITY APPAREL may charge at least a 20% restocking/cancellation fee and/or a $25.00 charge on orders canceled within a 24-hour period, provided work on the order has not been started.
26. If an order is canceled for any reason, UNIVERSITY APPAREL may re-initiate it, at its discretion, upon receipt of full payment plus service charges (if any) and a re-initiation fee of at least $10.00 on orders of $49.99 or less or at least $25.00 on orders of $50 or more.
27. Due to circumstances beyond our control & due to color variances of materials, we cannot guarantee continuity of exact shade, color, size, texture, or construction of finished goods from lot to lot. All sizes are unisex sizes, unless otherwise stated, and UNIVERSITY APPAREL is not responsible for the fit of a garment which has not been tried-on.
28. Orders for anyone found to be an ILLEGAL member of an organization will be canceled immediately without refund. We reserve the right to contact the National, Regional, and/or Local representative of the organization in question.
29. UNIVERSITY APPAREL disclaims and denies all expressed or implied warranties against infringement of design.
30. Customer warrants that it has the right to use the artwork, logos, design, etc. that is/are requested to be placed on UNIVERSITY APPAREL products. Customer also warrants that it shall defend, indemnify, and hold harmless UNIVERSITY APPAREL it's officers, shareholders, employees, and agents against any claims for damages and costs, including but not limited to attorney's fees and costs, in any cause of action, including but not limited to an infringement action, as a result of embroidery, applied lettering, and/or printing of the requested artwork, logos, design, etc.
31. At its discretion, UNIVERSITY APPAREL reserves the right to refuse service.
By clicking on the "I agree", the "Express Checkout", or the "Fax Checkout" links below, you agree to all the terms stated on this page before placing your order.
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Elk Expressions (TM) is a division of University Apparel, Inc. ElkExpressions.com (TM) is the sole property of University Apparel, Inc. and neither Elk Expressions nor ElkExpressions.com may be used without written authorization. For more information about this website, please contact the webmaster.

Copyright © 2000-2008 [Elk Expressions/University Apparel, Inc.]. All rights reserved.
Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or
registered trademarks of their respective companies or mark
holders.
Letters, name, or insignia of particular fraternal organizations are not necessarily being sold under a license or other sponsorship from those organizations, and the manufacture and/or sale of products contained herein does not necessarily indicate approval by a national or local organization. It is the product manufacturers' intent that sales be only to and/or for members or pledges of the represented fraternal organizations.
"Special order purchases from local
vendors are tantamount to a consent to use agreement or a limited license..."
Sarah Evans Barker, Judge, United States District Court, Southern District
of Indiana
So ordered, 25 October 2004
320 BEVERLY-RANCOCAS ROAD, SUITE #1-G ~ WILLINGBORO, NJ 08046
